5 Customer Service And Customer Experience Flaws That Are Losing You Customers The curse of knowledge isn’t just a problem when you’re lost on a rural road with a spotty GPS connection. The curse of knowledge is also a barrier to connecting with customers in the disciplines of customer service,...
Hotel Chatbots 101: A Complete Guide to Customer Engagement
7 benefits of using chatbots in the hotel industry Furthermore, chatbots possess the potential to customize guest interactions, offering individualized suggestions by analyzing guest preferences and prior interactions. With ChatGPT, our hotel chatbots engage in human-like conversations, making guest communication effortless. ChatGPT is a powerful linguistic model that uses artificial...